A clean home, a safe space for your family.

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We are a small company dedicated to house cleaning, committed to providing high-quality service and complete customer satisfaction. We use safe, top-quality products that protect the health and well-being of every family member.
More than just delivering a clean house, we aim to create a welcoming, organized, and harmonious space — a true home where you can enjoy peace and comfort.
We are guided by values such as trust, responsibility, and respect, building lasting relationships with those who rely on us. We also care deeply about the environment, which is why we use eco-friendly products that protect both your home and our planet.
Our vision is to continue growing and become a trusted name in home cleaning services, known for our excellence, commitment, and human touch.

Services

Deep Cleaning Services

A complete and detailed refresh for your home. We clean every corner with eco-friendly products, leaving your space spotless, healthy, and renewed.

Regular Cleaning

Perfect for weekly or monthly maintenance. Keeps your home consistently fresh, tidy, and stress-free for you and your family.

Move In & Move Out Cleaning

We make moving easier with a top-to-bottom cleaning. Every room, cabinet, and surface is left spotless and ready for a fresh start.

Office Cleaning

A clean and organized workspace that boosts productivity. We tailor schedules and ensure every surface is disinfected and shining.

Post-Construction Cleaning

We remove dust and debris after renovations, turning your new or remodeled space into a clean, comfortable, move-in-ready environment.

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Discover our work in action.

Each gallery showcases the quality and dedication behind every type of cleaning service — from deep and regular cleaning to office and post-construction projects.
See how we transform spaces into spotless, welcoming, and comfortable environments.

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We’re here to help you keep your home clean and safe.

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Terms and Conditions

Home Safe Cleaning – Company Policies

Accepted Payment Methods

We accept the following payment options:

  • Cash
  • Credit or debit card (All credit card payments will incur an additional 3.5% processing fee)
  • Zelle or Venmo
  • Checks (A $35.00 fee will be assessed for any checks returned by your bank.)

Deposits and Payment Schedule

For one-time or first-time cleanings, a 30% deposit is required at the time of booking.
 Recurring clients (weekly, biweekly, or monthly) may pay on the day of service.

Deposits and Payment Schedule

Cancellations or rescheduling requests must be made at least 24 hours in advance.
Cancellations or rescheduling made with less than 24 hours’ notice may incur a 30% cancellation fee.
 If our team arrives and cannot access the property (i.e. locked doors, pets not secured), a $50 trip fee will be applied.

Late Payments

Payments must be made within three (3) days after the service has been completed.
 Payments delayed more than 72 hours will incur a 10% late fee.
 All sales are final; Home Safe Cleaning does not conduct refunds.

Extra Requests

Please call us in advance for special requests (i.e. after construction, refrigerator cleaning, inside of oven, inside windows, the basement, garage, extra rooms, remove mold) so we can schedule the time needed to complete these items. Based on the time needed, additional fees may be charged.

Access to the Property

Clients must provide property access on the scheduled date and time. Options include:

  • Being present during the cleaning
  • Leaving a key in a secure location
  • Providing a door code or smart lock access.

Pets

We love pets! However, for safety reasons, please keep pets secured during cleaning services.

Satisfaction Guarantee

Your satisfaction is our top priority. If you are not fully satisfied with our work, please contact us within 24 hours, and we will return to re-clean the area at no additional cost.

Client Responsibilities

Please secure valuable or delicate items before the service.
 Please ensure that all surfaces are cleared of personal items prior to our arrival and it would be appreciated if items were picked up off the floor, as well as if dressers and counters were not piled with too much clutter before we arrive, as this allows our team to properly clean and disinfect each area.
 Inform our team of any fragile surfaces, special instructions, or restricted areas.
 Notify us promptly of any address, access, or scheduling changes.
In the summer months it would be appreciated if you would set your air conditioner at an appropriate temperature.
 In the winter months we appreciate cleared sidewalks and driveways, so the staff can gain access to the property.

Accidents / Damage

We make every effort not to break or damage items, but sometimes accidents may occur. For this reason, we request all irreplaceable items be stored and/or not cleaned by our staff. Our personnel are instructed to call our office if anything is damaged, also to leave a note advising you of the incident. We reserve the option of repair or replacement before a monetary settlement.

Product & Safety Policy

We use professional-grade cleaning products that are safe for people, pets, and the environment.
 Clients may request the use of their own cleaning products if preferred.
 Home Safe Cleaning is not responsible for damage caused by products provided by the client.

Gratuity

Although gratuity is not expected or required, the cleaning teams certainly welcome it! A great way to show the team your appreciation is with gratuity. The amount of gratuity is split equally among the members of the team. Cash gratuity is preferred. However, you may leave an additional amount on your credit card on file.

Waltham, MA 02453

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